Frequently Asked Questions

No, PatentRenewal.com doesn't necessarily replace your patent attorney or IP law firm if they handle other aspects of your intellectual property, such as filings, translations or strategic advice. Our service is exclusively focused on renewals for patents, trademarks, designs, and utility models, ensuring that your IP rights remain active in a cost-effective and hassle-free way.
If your current provider offers additional IP services beyond renewals, you continue working with them as usual—our platform simply streamlines the administrative side of maintaining your IP portfolio.

Yes — we’re happy to provide references upon request!
We currently work with over 2,500 IP owners across 40+ countries, ranging from solo inventors and startups to large enterprises and global brands.

With a strong track record in global IP renewals, we’re confident in the value we deliver—and our customers are too.
Want to hear directly from them? You can explore real customer stories here, where our customers share how we’ve helped streamline their renewals and cut costs.

Your IP data is protected with industry-standard encryption and secure storage practices.
We store all your IP data on Europe based GDPR compliant Heroku servers with a high level of network security including firewalls, DDoS Mitigation, Spoofing, Sniffing Protections, Port Scanning and built-in data security features, backups and Disaster Recovery features.
Only authorized users from your organization and our internal renewal experts can access your portfolio data.

Our instruction and invoicing workflows are designed to prevent missed deadlines. With multiple automated notifications and a clear overview of upcoming renewals, you’ll always know what’s due and when—so nothing slips through the cracks.
We’ve never had any incidents as of 2025.05.01., but in the extremely unlikely event that a renewal is missed, we’ve got you covered. Our global insurance policy covers the cost of reinstatement, ensuring your IP rights are protected no matter what.

Absolutely. You can add multiple users to your account, each with customizable access levels. Whether it's your in-house legal team, finance department, or external counsel, everyone can collaborate in one place with full visibility and control.
We offer different user rights to match each team member’s role:

Administrator – full access, including user management and billing.

Editor – can manage IP data and renewals.

Observer – view-only access.


This flexibility ensures that the right people have the right level of access at all times.

At PatentRenewal.com, we drive cost efficiency by eliminating unnecessary intermediaries, automating key processes, and optimizing payments.

Unlike traditional IP law firms or renewal providers, we:
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- Remove middlemen, as we pay patent offices directly in over 90% of the cases, avoiding expensive local agents.
- Automate the renewal process, reducing administrative overhead and minimizing errors.
- Use modern payment providers, ensuring fast, efficient and cost-effective transactions.
- Zero currency exchange costs, saving you on international payments.
- Provide full cost transparency, no hidden fees, just clear and predictable pricing.
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Thanks to these optimizations, we guarantee at least 30% savings compared to traditional renewal providers while maintaining a secure, reliable, and hassle-free IP renewal experience.

Our pricing is fully transparent and easy to understand. Each cost is clearly itemized on your invoice, with no hidden charges or unexpected extras. We charge no markup on exchange rates and never bundle in unnecessary services.
Thanks to our automated platform and direct payment channels, we help you reduce costs while giving you full control over what you pay and why.
Here are the categories you’ll see broken down in your invoice (if applicable):

-Official Fees
-Surcharge Fees
-Local Agent Fees
-Postal Fees
-Service Fees
-Late Fees
-Transaction Fees
-Recipient Bank Fees

To learn more about our pricing plans, visit our Pricing page.

Unlike standard quotes, our cost comparison analyzes your actual renewal invoices, down to the last detail. We review what you've truly paid, including agent fees, service charges, FX rates, and hidden markups that many providers obscure.
IP firms and other IP renewal providers often do not provide any detailed cost breakdowns on their invoices, which causes a lack of transparency in the industry.
That’s why our comparison stands out: we show a fully transparent, side-by-side breakdown of what you paid elsewhere vs. what you would have paid with us.
It’s a free, no-obligation service that gives you a fact-based view of your potential savings, built on real data, not assumptions.

We accept payments in all major currencies and support flexible billing options to fit your internal processes. You can choose to pay per renewal or in bulk for the entire year—and when you opt for annual billing, you receive a 10% discount on service fees.
Invoices can be settled via credit card or bank transfer, giving you full control over how and when you pay. For large portfolios, we also offer consolidated payments and custom invoicing formats upon request.

No, there are no hidden platform fees or subscriptions. You simply pay a flat service fee per renewal.
Everything else is included at no extra cost: full access to the platform, all features, and unlimited support from our team.

Of course! We can create a personal demo environment for you, pre-filled with sample data—so you can explore the platform yourself and see how everything works in action.
Prefer a walkthrough instead? We’re happy to guide you through the platform in a live meeting, answer any questions, and tailor the demo to your needs.
You can book a time that works for you here.

The transition is simple and fully supported by our team. Once the agreement is signed, you can either forward us your patent data directly or share the contact details of your current IP renewal provider—and we’ll take it from there. We’ll coordinate with them and handle the entire data transfer, ensuring a smooth move to PatentRenewal.com without disrupting your existing provider relationship.
Once your personalized platform is set up, you get the chance to participate in a platform walkthrough meeting with one of our team members to guide you through everything and make sure you’re fully onboarded and ready for automated renewals.

Your relationship with your current IP law firm remains uninterrupted when you switch to PatentRenewal.com. In fact, from our experience, many IP law firms and attorneys already outsource renewals to an IP renewal service provider like us. As IP renewals are transactional processes, this allows them to focus on their core legal expertise, such as drafting, filing, translations and more.

By moving your renewals to PatentRenewal.com, you gain a more transparent, cost-effective, and automated solution, while still working with your law firm for strategic IP matters. We handle the transition seamlessly, ensuring a smooth switch with minimal effort on your end.

To ensure and ease the migration of your portfolio to our system we recommend providing us with the following data for your onboarding:

1. Patent reference number (if you have assigned a reference to your patent)
2. Application number
3. Grant/registration number (if your patent has been granted)
4. PCT application number (if the patent stems from a PCT application)
5. PCT application date (if the patent stems from a PCT application)
6. Application date
7. Publication date (if your patent has been published)
8. Grant date (if your patent has been granted)
9. Number of claims (if your patent is registered in one of the following jurisdictions: JP, KR, ID, PH and VN)
10. Validation countries (if your patent is registered in one of the following regions: AP, EA and EP)
11. Entity size (if you have been registered as an entity size which entitles you to reduced annuity fees in certain jurisdictions, e.g. if you have been registered as a small entity in US or CA)

We can also retrieve all of your IP portfolio information from your IP law firm/IP provider, communicating with them on your behalf.

We offer two options for migrating your data:
 You can either send us your patent data directly, or simply share the contact details of your current IP law firm or previous renewal provider, and we’ll retrieve the data from them on your behalf.
Once we have the data, our system —together with our team of IP experts— validates and organizes it to ensure everything is accurate and complete before setting up your portfolio on the platform.

Yes, we support integration via API or data export depending on your system setup. Whether you’re using an IP management software with open access or working in an environment with integration restrictions, we’ve got you covered.
Our team helps ensure a smooth and tailored setup - from developer-supported integrations to fully managed services when direct integration isn’t possible. Either way, your IP renewal data stays structured, up to date, and aligned with your internal workflows, without burdening your team.

We offer full support, free of charge as soon as you sign with us.  If you have any questions or run into any issues, you can always reach out to us at help@patentrenewal.com, or explore our Help Center for instant answers.
For more complex matters, we're happy to schedule a call or meeting. And if you're a key account, you'll be assigned a dedicated Customer Success Manager to ensure smooth cooperation and tailored assistance every step of the way.