RMGiP, a trusted patent and trademark attorney firm based in India, specializes in providing tailored IP services to clients across various industries. 

The challenge

With a diverse range of clients, they handle their IP renewals in-house. However, this approach became increasingly costly and time-intensive as their clients’ portfolios expanded.

Renewal costs are a major pain point for IP law firms and their clients. Fluctuating charges across jurisdictions and the manual effort required to track and optimize costs make it difficult to deliver consistent value.

Additionally, RMGiP found it difficult to maintain the increasing demand and real-time oversight of their clients’ renewals, deadlines, and payments. They realized they needed a solution that could provide a more streamlined, manual-free, and cost-effective approach to IP management.

"The costs kept increasing, and our team spent so many manual hours a week to keep track of our clients’ IP. We needed a better way to manage everything in one place while ensuring efficiency and cost savings."

Why PatentRenewal.com?

After thorough market research and analyzing price comparisons from both the larger and smaller IP providers, RMGiP chose PatentRenewal.com for the following main reasons:

  1. Cost-effectiveness: PatentRenewal.com’s transparent pricing model allowed RMGiP to offer their clients an average of 40% savings compared to their previous renewal costs. This helped RMGiP stay competitive while demonstrating clear value to its clients.
“The price savings were immediately apparent, but it was the transparency that really convinced us. There were no surprise expenses—just clear, upfront pricing that made all cost categories visible to us and our clients as well.”‍
  1. Enhanced communication: With the interactive platform, receiving timely reminders about upcoming renewals made it easy to RMGiP clients to understand and prioritize their resources. 
  2. Competitive offering: After analyzing available solutions, RMGiP found that PatentRenewal.com had the best value proposition in the market that no other provider could compete with.

The helpful and approachable customer support team further strengthened their decision. PatentRenewal.com set up a transparent plan during onboarding, ensuring RMGiP knew exactly what to expect at every step of the process.

"The onboarding was seamless. The team answered every question quickly and helped with a clear guideline, making the transition stress-free for us and also for our clients."

The solution

After onboarding, RMGiP quickly saw the benefits of PatentRenewal.com’s user-friendly platform. The automated system significantly reduced the administrative workload associated with patent renewals, and the team appreciated how easy it was to manage their clients’ growing portfolios.

Their clients also received a direct and transparent way to reach out with any questions or enquiries about their renewals to a constantly available customer support team at PatentRenewal.com. 

The platform also provided features that enhanced RMGiP’s operational efficiency but also offered significant benefits to their clients, such as:

  • Real-time payment tracking: RMGiP and their clients can monitor payments as they happen, ensuring no delays or missed deadlines.
  • Comprehensive document storage: All essential documentation can be stored in one easily accessible place, eliminating the hassle of searching through several emails or external systems.
“Everything is centralized and easy to find. We no longer have to send emails or wait for updates—we can access the data we need instantly”
  • Cost analysis tool: This tool allowed RMGiP to evaluate their clients’ renewal expenses for years ahead and optimize their IP portfolio management further.
“The forecasting tool has been incredibly valuable for planning our clients‘ IP strategy. It gives us the insights we need for internal reporting and helps us make smarter and also more informed decisions.”
  • Multi-client platform: PatentRenewal.com’s platform offered comprehensive tools tailored for IP professionals managing multi-client portfolios. Automated renewals and comprehensive reporting tools reduced the administrative burden on their team, freeing them to focus on strategic client support.
“Managing renewals for so many clients used to take significant time and effort. With PatentRenewal.com, it’s all streamlined. We can handle complex portfolios with far less overhead.”


Switching to PatentRenewal.com resulted in tangible improvements for RMGiP, including:

  • Cost savings for clients: With a 40% reduction in renewal costs, RMGiP could pass significant savings to their clients, strengthening client relationships and satisfaction.
  • Streamlined IP renewal processes: Automated renewals and a centralized platform simplified their day-to-day operations, saving significant time and effort.

Responsive customer support: RMGiP's clients can also directly reach out to PatentRenewal.com's team with any questions or inquiries, which assures proper and timely resolutions to their problems.

"The combination of automated renewals, software features, and outstanding customer service has made PatentRenewal.com an essential partner for us." 

Conclusion

RMGiP’s success with PatentRenewal.com underscores the value of an automated, user-friendly IP management platform for law firms managing multi-client portfolios. By reducing costs, streamlining workflows, and improving transparency, PatentRenewal.com has helped RMGiP strengthen its reputation as a trusted provider of IP services.

“I would absolutely recommend PatentRenewal.com. It’s a solution that delivers on its promises—intuitive, cost-effective, and has saved us both time and resources.”

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If your firm is looking to achieve similar results, start by requesting a price comparison or booking a meeting with one of our experts.