Nick Finnie, Head of Intellectual Property at ADC Therapeutics, a pharmaceutical company specializing in oncology, shared his experience with PatentRenewal.com. Their focus lies in developing novel therapies to improve the lives of patients battling cancer. With a promising product development/innovation pipeline, ADC Therapeutics is dedicated to advancing cancer treatment.

The challenge

Nick’s background in managing over 25,000 intellectual property rights gave him a deep understanding of the IP renewal business. 

Besides working with a law firm, he had also worked with some of the biggest IP service providers in the market, and he knew what to look for and avoid in an IP management service. 

He faced several significant challenges with their IP management before switching to PatentRenewal.com, including:

  • Complex portfolio management:
    Managing an extensive portfolio involved working with various external counsels, which created inefficiencies and complexity in their operations. 
  • Transparency issues:
    One of the most pressing issues was the lack of transparency in pricing. A previous global IP service provider failed to provide clear breakdowns of costs, resulting in experiencing hidden fees. This not only made budgeting nearly impossible but also created confusion around what their invoices truly represented, such as official fees, agent fees, or service fees.

The platforms these providers used were another area of frustration. Outdated systems lacked user-friendly functionality and real-time visibility.These challenges underscored the need for a streamlined, transparent solution that could reduce the workload and ensure clarity in costs.

"With our previous providers, it was really unclear what we were paying for; we could see from previous data that the charging system was inconsistent, and it was very hard to get an accounting from them as to what we had been charged for.”

Why PatentRenewal.com?

The decision to explore PatentRenewal.com stemmed from a chance meeting with a representative of the company. Intrigued by the offering, ADC Therapeutics decided to try the service after recognizing the potential for cost savings and the need for a more streamlined, transparent renewal process.

Additionally, the pricing model offered by PatentRenewal.com stood out as a way to ensure predictable budgeting and avoid financial surprises. The opportunity to streamline processes and reduce the administrative burden associated with managing renewals further influenced their decision to give the service a try.

"We decided to try the service because it seemed like a logical step. It was an opportunity to solve some of the pain points we’d experienced with larger providers."

Worry-free and transparent solution

Switching to PatentRenewal.com was a turning point for ADC Therapeutics, offering solutions that addressed their biggest challenges. From the beginning, the process demonstrated a commitment to clarity, simplicity, and client satisfaction.

The key benefits for ADC Therapeutics include:

  • Transparency in pricing: Clear breakdowns of fees eliminated confusion and made budgeting more straightforward.
“It's super clear what I'm paying for, which I really like. I like the fact that you could see, what are the official fees? What's the agent fee? And what's your fee?”‍
  • Cost savings: The pricing offered by PatentRenewal.com resulted in substantial savings compared to previous providers.
  • Ease of use: The platform is intuitive, allowing the team to manage IP renewals efficiently.
“II could go in and see all my renewals, and I could give instructions through the portal. That was all really clear and easy.”‍
  • Responsive support: The customer support team provided exceptional service, ensuring a smooth experience.
“The customer support team is really good, very responsive, and helpful. Whenever we needed assistance, the team was quick to respond."

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‍With PatentRenewal.com, ADC Therapeutics found a partner that not only resolved their existing issues but also brought new efficiencies and clarity to the process, making it an indispensable part of their IP management strategy.

"It’s an excellent offering; I think it's a breath of fresh air in the world of patent renewals. And it's a really good sign that the company listens to client feedback and rapidly improves its services to take that into account."

Conclusion

Reflecting on his experience, Nick rated PatentRenewal.com a solid 9 out of 10. He especially appreciates the agility of the company and the continuous development of our offering.

“I would definitely recommend to other companies to take a serious look at your offering. Clear pricing structure, high transparency, an excellent team to work with, and a good interface."

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If your company is facing similar IP renewal challenges, consider the success story of ADC Therapeutics. Join the growing number of 2500+ IP owners who have entrusted their IP renewal to PatentRenewal.com.

Contact us today for a free price comparison, or book a meeting with one of our experts to learn more about our solution and the platform’s main features.